Privacy Policy

At Premium Pools, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information We Collect

We may collect the following information from you:

  • Contact Information: Name, phone number, email address, and physical service address.
  • Billing Information: Credit/debit card details, payment preferences, and billing address (processed securely through third-party payment processors).
  • Service Preferences: Pool type, size, equipment info, service schedule, and any notes you provide about your property. Technical Information: IP address, browser type, and cookies if you visit our website.

    • How We Use Your Information

    We use your information to:

  • Schedule and perform pool services.
  • Communicate with you about appointments, invoices, and updates.
  • Process payments securely.
  • Improve our services and customer experience.
  • Send occasional service updates, promotions, or surveys (only with your permission).

    • Sharing of Information

    We do not sell or rent your personal information.
    We may share your data with:

  • Service staff or technicians who need it to perform scheduled services.
  • Third-party payment processors to handle transactions securely.
  • Legal authorities if required by law or for protecting against fraud or misuse.

    • Your Privacy Rights

    As a customer, you have the right to:

  • Access or update your personal information.
  • Request a copy of the data we have about you.
  • Ask us to delete your personal data (unless we are required to retain it for legal reasons).

    • To make such requests, contact us at info@premiumpoolsfl.com

    Data Security

    We take data protection seriously. Your information is stored securely, and payment data is encrypted and processed through trusted, PCI-compliant third-party providers.

    Use of Cookies

    If you visit our website, we may use cookies to:

  • Analyze traffic and website performance.
  • Improve the online experience.
  • Remember your preferences.

    • You can manage cookie settings through your browser.

    Mobile Opt-in Disclaimer

    Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    Children’s Privacy

    Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

    Changes to This Policy

    We may update this Privacy Policy occasionally. Changes will be posted on our website with the updated effective date.

    If you have any questions about these Terms, please contact us at: